Refund policy

Wild Thistle Co accepts eligible return requests within 7 days after an order is delivered.

Return eligibility
To be eligible for a return, the item must be in the same condition that you received it: unworn or unused, with tags when applicable, and in its original packaging. You will also need the receipt or proof of purchase.

How to start a return
To request a return, please contact us through the Contact page and include your order number. If your return is accepted, we will send instructions for how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues
Please inspect your order when it arrives and contact us as soon as possible if the item is defective, damaged, or if you received the wrong item. We will review the issue and work to make it right.

Non-returnable items
Certain items may not be eligible for return, including final sale items, gift cards, personal care items, and items that have been used, worn, or damaged after delivery.

Exchanges
The fastest way to get what you need is to request a return for the item you have. Once the return is accepted, you can place a separate order for the new item.

Refunds
We will notify you once your return has been received and inspected, and we will let you know whether the refund was approved. If approved, the refund will be processed to your original payment method. Your bank or credit card company may need additional time to post the refund.

Questions
For return or refund questions, please contact us through the Contact page.